This Privacy Policy explains how Benefit Printers ("we", "us") collects, uses, and protects your information when you use our website, place an order, or contact us for a quote.
Information We Collect
- Account information — your name, email address, and phone number when you create an account.
- Addresses — shipping address, city, province, postal code, and phone number for delivery.
- Order details — the products, quantities, and any customizations (including text or design files you upload for printing).
- Quote and contact requests — your name, phone number, email (if provided), and message when you request a quote or contact us. These are sent to us directly via WhatsApp.
- Cart contents — stored in your own browser (local storage), not on our servers, so your cart is remembered between visits on the same device.
We do not use third-party analytics or advertising trackers on this site.
How We Use Your Information
- To process and fulfill your orders.
- To send you order confirmations and updates.
- To respond to your quote requests and questions.
- To maintain your account and saved addresses.
Payment
We currently only accept Cash on Delivery. We do not collect or store any payment card, banking, or other financial details.
Cookies
We use a small number of strictly necessary cookies to keep you signed in and to operate checkout. See our Cookies Policy for details.
How We Share Your Information
We do not sell your information. It's only shared with:
- Our hosting and database provider, used to store and operate the site.
- WhatsApp, when you send us a quote request or message — subject to WhatsApp's own privacy policy.
- Delivery partners, as needed to deliver your order.
Data Retention
We keep your account and order information for as long as your account is active, or as needed to meet our legal and accounting obligations.
Your Rights
You can review and update your account details and addresses at any time from your Account Settings. To request deletion of your account or data, contact us using the details below.
Children's Privacy
Our site is not directed at children, and we do not knowingly collect information from them.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
Contact Us
Questions about this Privacy Policy? Reach us at info@benefitprinters.com or via our Contact page.
